Cognizant Pioneers ISO/IEC 42001:2023 Certification in Artificial Intelligence Management Systems

Cognizant (NASDAQ: CTSH) has achieved an industry milestone by becoming the first global IT service company to receive accredited ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System (AIMS). This certification signifies Cognizant’s leading role in developing, assessing, and deploying AI systems that adhere to safe, trustworthy, and ethical standards.

„We are honored to receive the first ISO/IEC 42001:2023 accredited certification in our industry,“ stated Ravi Kumar S, CEO of Cognizant. „In today’s market, businesses demand partners who not only drive innovation but also align with their values and sustainability goals. This certification solidifies our role as a trusted leader in enabling ethical and sustainable digital transformation worldwide.“

About ISO/IEC 42001:2023

ISO/IEC 42001 is the world’s first international standard for artificial intelligence management systems. It provides a comprehensive framework for managing AI risks and opportunities throughout the AI system lifecycle, ensuring responsible development and deployment of AI solutions. The certification, issued by DNV—a global leader in management systems certification and training—validates Cognizant’s robust governance processes, which aim to assure a safe, reliable, and ethical approach to AI.

Endorsement from DNV

„The international standard ISO/IEC 42001 provides a best practice for companies wishing to adopt artificial intelligence responsibly,“ said Barbara Frencia, CEO of Business Assurance at DNV. „That a leading IT player like Cognizant has achieved accredited certification signifies a milestone, showing that Cognizant has implemented governance processes to assure a safe, ethical, and reliable approach to AI, reducing risks and building internal and external trust.“

Key Aspects of the Certification

The certification involves several critical components, including responsible AI development, risk and opportunity management, fairness, transparency, security, and reliability, along with adaptability to technological advances and sustainable goals. Cognizant’s path to certification involved a comprehensive organizational and change management strategy, engaging teams across marketing, IT, legal, delivery teams, and customer service to integrate responsible AI principles throughout the company’s operations.

Cognizant’s Commitment to Responsible AI

„The certification process has validated Cognizant’s AI framework and highlighted the exceptional efforts and commitment of Cognizant’s associates in meeting the stringent requirements of this standard,“ stated Alexis Samuel, Senior Vice President and Head of Global Delivery Excellence at Cognizant.

„ISO/IEC 42001:2023 certification reflects our mission to align innovation with ethical and responsible practices,“ added Amir Banifatemi, Chief Responsible AI Officer at Cognizant. „For AI to truly deliver value, it must be designed and deployed with trustworthiness, accountability, and societal impact at its core. This milestone reinforces our leadership in building safe AI systems that empower businesses while advancing fairness, transparency, and sustainability across industries.“

Impact on the Industry

According to Cognizant and Oxford Economics‘ „New Work, New World“ study, 76% of businesses plan to leverage AI to create new revenue streams. This growing demand for AI presents new business opportunities and necessitates robust governance frameworks to ensure successful and responsible implementation at scale. As AI adoption accelerates, organizations like Cognizant are setting a precedent for ethical and effective AI management.